Support Coordination Melbourne

Future Focus provides access to personalised support coordination in Melbourne Eastern regions including a team of experienced NDIS Support Coordinators in Melbourne's eastern suburbs, from a range of sectors. 


Support Coordination Melbourne East

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in one of the following Watermans offices (by appointment only):

    • Caribbean (44 Lakeview Drive, Scoresby, VIC 3179)
    • Ringwood (175 Maroondah Highway, Ringwood, VIC 3134)
    • Narre Warren (Lv 2 / 66 Victor Crescent, Narre Warren, VIC 3805)
  • Which areas do we serve?

    Our support coordination team in Melbourne works with clients located in the following Eastern and Northern suburbs:


    City of Banyule

    • Belfield
    • Briar Hill
    • Bundoora
    • Eaglemont
    • Eltham
    • Eltham North
    • Greensborough
    • Heidelberg
    • Heidelberg Heights
    • Heidelberg West
    • Ivanhoe
    • Ivanhow East
    • Lower Plenty
    • Macleod
    • Montmorency
    • Rosanna
    • Saint Helena
    • Viewbank
    • Watsonia
    • Watsonia North
    • Yallambie

    City of Boroondara

    • Ashburton
    • Balwyn 
    • Balwyn North
    • Camberwell
    • Deepdene
    • Hawthorn
    • Surrey Hills

    City of Darebin

    • Alphington
    • Bundoora
    • Coburg
    • Coburg North
    • Fairfield
    • Keon Park
    • Kingsbury
    • Macleod
    • Northcote
    • Preston
    • Regent West
    • Reservoir
    • Thornbury

    City of Knox

    • Bayswater
    • Boronia
    • Ferntree Gully
    • Knoxfielf
    • Rowville
    • Lysterfield
    • Scoresby
    • The Basin
    • Upper Ferntree Gully
    • Wantirna
    • Wantirna South

    City of Maroondah

    • Bayswater North
    • Croydon 
    • Croydon Hills
    • Croydon North
    • Croydon South
    • Heathmont
    • Kilsyth South
    • Ringwood
    • Ringwood East
    • Ringwood North
    • Vermont 
    • Warranwood
    • Wonga Park

    City of Manningham

    • Bulleen
    • Doncaster
    • Doncaster East
    • Donvale
    • Park Orchards
    • Ringwood North
    • Templestowe
    • Temnplestowe Lower
    • Warrandyte
    • Warrandyte South
    • Wonga Park

    City of Monash

    • Ashwood
    • Clayton
    • Glen Waverley
    • Hughesdale
    • Huntingdale
    • Mount Waverley
    • Mulgrave
    • Notting Hill
    • Oakleigh 
    • Oakleigh East
    • Wheelers Hill

    City of Whitehorse

    • Blackburn
    • Blackburn North
    • Blackburn South
    • Box Hill
    • Box Hill North
    • Box Hill South
    • Burwood
    • Burwood East
    • Forest Hill
    • Mitcham
    • Mont Albert
    • Mont Albert North
    • Nunawading
    • Surrey Hills
    • Vermont
    • Vermont South

    Shire of Yarra Ranges (Part)

    • Chirnside Park
    • Kilsyth
    • Lilydale
    • Mooroolbark

     

    If you can't find yours in the list above, please contact us to check our catchment and availability.

  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • Case manager
    • Counselling
    • Employment service
    • Home Care Package Service coordinator 
    • Social worker
    • Special education
    • Student support administrator
    • Outreach (mental health) support worker

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Counselling
    • Master of Social Work
    • Graduate Diploma in Educational Studies - Special Edication
    • Diploma of Counselling
    • Certificate IV in Disability
    • Certificate IV in Training & Assessment
    • Certificate III in Aged & Individual Support
  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:

    • Cantonese
    • Mandarin 
    • Indian
    • Vietnamese
  • A bit more about the team

    The team has 9 support coordinators in total, with a male:female ratio of 1:8. All of us is trained and qualified to deliver both Level 3 Specialist Support Coordination and Level 2 Coordination of Support.


Support Coordination Melbourne West

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in our office (by appointment only):


    • Waterman Bundoora (Level 2, 1/3 Janefield Drive, Bundoora, VIC 3083)
  • Which areas do we serve?

    We work with clients located in the Western suburbs of Melbourne, such as:


    City of Brimbank

    • Albanvale
    • Albion
    • Ardeer
    • Brooklyn
    • Cairnlea
    • Calder Park
    • Deer Park
    • Delahey
    • Derrimut
    • Hillside
    • Kealba
    • Keilor
    • Keilor Downs
    • Keilor East 
    • Keilor Lodge
    • Keilor North
    • Keilor Park
    • Kings Park
    • St Albans
    • Sunshine
    • Sunshine North
    • Sunshine West
    • Sydenham
    • Taylors Lakes
    • Tullamarine

    City of Hume

    • Attwood
    • Broadmeadows
    • Bulla
    • Campbellfield
    • Clarkefield
    • Coolaroo
    • Craigieburn
    • Dallas
    • Diggers Rest
    • Fawkner
    • Gladstone Park
    • Greenvale
    • Jacana
    • Kalkallo
    • Keilor
    • Meadow Heights
    • Melbourne Airport
    • Mickleham
    • Oaklands Junction
    • Roxburgh Park
    • Somerton
    • Sunbury
    • Tullamarine
    • Westmeadows
    • Wildwood
    • Yuroke

    City of Maribyrnong

    • Braybrook
    • Footscray
    • Kingsville
    • Maidstone
    • Maribyrnong
    • Seddon
    • Tottenham
    • West Footscray 
    • Yarraville

    City of Merri-Bek

    • Brunswick
    • Brunswick East
    • Brunswick West
    • Coburg
    • Coburg North
    • Fawkner
    • Glenroy
    • Gowanbrae
    • Hadfield
    • Oak Park
    • Pascoe Vale
    • Pascoe Vale South

    City of Monee Valley

    • Aberfeldie
    • Airport West
    • Ascot Vale
    • Avondale Heights
    • Essendon
    • Essendon North
    • Essendon West
    • Flemington
    • Keilor East
    • Moonee Ponds
    • Niddrie
    • Strathmore
    • Strathmore Heights
    • Travancore

    City of Wyndham

    • Werribee
    • Werribee South
    • Cocoroc
    • Little River
    • Mambourin
    • Manor Lakes
    • Wyndham Vale
    • Quandong
    • Eynesbury
  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • AOD support worker
    • Case manager
    • Community health projects coordinator
    • Consultant physiotherapist
    • Family violence practitioner
    • Mental health support worker
    • Patient liason officer
    • Therapy assistant
    • Youth work

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Applied Science (Clinical Exercise Practice)
    • Graduate Certificate in Critical Care Nursing (Emergency)
    • Bachelor of Applied Science Psychology
    • Backelor of Nursing
    • Bachelor of Psychology (Honours)
    • Certificate in Youth Work
    • Certificate IV in AOD
  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:


    • Gujarati
    • Hindi
    • Spanish
    • Vietnamese

Support Coordination South-East

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in one of the following offices (by appointment only):

    • Caribbean (44 Lakeview Drive, Scoresby, VIC 3179)
    • Chadstone (Lv 2, UL40/1341 Dandenong Rd, Chadstone VIC 3148)
    • Ringwood (175 Maroondah Highway, Ringwood, VIC 3134)
    • Narre Warren (Lv 2 / 66 Victor Crescent, Narre Warren, VIC 3805)
    • Seaford (151 East Rd, Seaford, VIC 3198)
  • Which areas do we serve?

    Our support coordination team in Melbourne works with clients located in the following South-eastern suburbs:


    Shire of Cardinia

    • Avonsleigh
    • Bayles
    • Beaconsfield 
    • Beaconsfield Upper
    • Bunyip
    • Bunyip North
    • Caldermeade
    • Cardinia
    • Catani
    • Clematis
    • Cockatoo
    • Cora Lynn
    • Dalmore
    • Dewhurst
    • Emerald
    • Garfield
    • Garfield North
    • Gembrook
    • Guys Hill
    • Heath Hill
    • Iona
    • Koo Wee Rup
    • Koo Wee Rup North
    • Lang Lang 
    • Lang Lang East
    • Longwarry 
    • Maryknoll
    • Menzies Creek
    • Modella
    • Monomeith
    • Mount Burnett
    • Nangana
    • Nar Nar Goon
    • Nar Nar Goon North
    • Nyora
    • Officer
    • Officer South
    • Pakenham
    • Pakenham South
    • Pakenham Upper
    • Rythdale
    • Tonimbuk
    • Tooradin 
    • Tynong
    • Tynong North
    • Vervale
    • Yannathan

    City of Casey

    • Beaconsfield
    • Berwick
    • Blind Bight
    • Cannons Creek
    • Clyde
    • Clyde North
    • Cranbourne
    • Cranbourne East
    • Cranbourne North
    • Cranbourne South
    • Cranbourne West
    • Devon Meadows
    • Devonton
    • Endeavour Hills
    • Eumemmerring
    • Fountain Gate
    • Hallam
    • Hampton Park
    • Harkaway
    • Junction Village
    • Lynbrook
    • Lyndhurst
    • Lysterfield South
    • Narre Warren
    • Narre Warren North
    • Narre Warren South
    • Pearcedale
    • Tooradin
    • Warneet

    City of Greater Dandenong

    • Bangholme
    • Dandenong
    • Dandenong North
    • Dandenong South
    • Keysborough
    • Lyndhurst
    • Noble Park
    • Noble Park North
    • Springvale
    • Springvale South

    City of Monash

    • Ashwood
    • Clayton
    • Glen Waverley
    • Hughesdale
    • Huntingdale
    • Mount Waverley
    • Mulgrave
    • Notting Hill
    • Oakleigh 
    • Oakleigh East
    • Wheelers Hill

    If you can't find yours in the list above, please contact us to check our catchment and availability.

  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • Case manager
    • Counselling
    • Employment service
    • Home Care Package Service coordinator 
    • Nursing - aged care and mental health
    • Social worker
    • Special education
    • Student support administrator
    • Outreach (mental health) support worker

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Counselling
    • Master of Social Work
    • Graduate Diploma in Educational Studies - Special Edication
    • Graduate Diploma of Psychology Advanced
    • Bachelor of Psychology
    • Bachelor of Social Work
    • Diploma of Counselling
    • Diploma of Community Services
    • Diploma of Community Welfare
    • Diploma of Nursing  (Medication Endorsed Enrolled Nurse)
    • Certificate IV in Disability
    • Certificate IV in Training & Assessment
    • Certificate III in Aged & Individual Support
  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:

    • Cantonese
    • Mandarin 
    • Indian
    • Vietnamese
    • Sinhalese
  • A bit more about the team

    The South-Eastern team is made up of members from two regions. Altogether, there are 15 staff in the team. All of us is trained and qualified to deliver both Level 3 Specialist Support Coordination and Level 2 Coordination of Support.

What do people say about us?

"Ophelia has organised ongoing support and sourced care workers for my grand-daughter. The specialised team members have been very helpful. I am very thankful to Ophelia for the ongoing help and support as she does a fantastic job."

Ronald H. - Plan Nominee

What do people say about us?

'We always appreciate the prompt response by Priyanka.'

Joyti - Plan nominee

What do people say about us?

"Ophelia has an ability to respond to crisis situations within her capacity, calmly and sensibly."

Joel M. - Senior Youth & Families AOD Clinician
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