Support Coordination Melbourne

Future Focus provides access to personalised support coordination throughout Melbourne, as well as regional Victoria. 


Our experienced team of Support Coordinators will work with you towards achieving your NDIS goals, while ensuring your immediate safety needs are met.


Not only do we help implement your plan but provide choices in order for you to control how you want your services provided. 


Live your best life and embrace your independence.



CONTACT US TODAY

Benefits of Engaging a Support Coordinator


Working together with a support coordinator in Melbourne has a number of advantages. 


  • Help determine your most optimal goals
  • Explore the various options and make a plan that suits YOU
  • Help understand your budget
  • Grow your skills and help give you more control
  • Becoming more independent and live your best life

Support Coordination Melbourne East

Future Focus provides access to personalised support coordination in Melbourne Eastern regions including a team of experienced NDIS Support Coordinators in Melbourne's eastern suburbs, from a range of sectors. 

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in one of the following Watermans offices (by appointment only):

    • Caribbean (44 Lakeview Drive, Scoresby, VIC 3179)
    • Ringwood (175 Maroondah Highway, Ringwood, VIC 3134)
    • Narre Warren (Lv 2 / 66 Victor Crescent, Narre Warren, VIC 3805)

  • Which areas do we serve?

    Our support coordination team in Melbourne works with clients located in the following Eastern and Northern suburbs:


    City of Banyule

    • Belfield
    • Briar Hill
    • Bundoora
    • Eaglemont
    • Eltham
    • Eltham North
    • Greensborough
    • Heidelberg
    • Heidelberg Heights
    • Heidelberg West
    • Ivanhoe
    • Ivanhow East
    • Lower Plenty
    • Macleod
    • Montmorency
    • Rosanna
    • Saint Helena
    • Viewbank
    • Watsonia
    • Watsonia North
    • Yallambie

    City of Boroondara

    • Ashburton
    • Balwyn 
    • Balwyn North
    • Camberwell
    • Deepdene
    • Hawthorn
    • Surrey Hills

    City of Darebin

    • Alphington
    • Bundoora
    • Coburg
    • Coburg North
    • Fairfield
    • Keon Park
    • Kingsbury
    • Macleod
    • Northcote
    • Preston
    • Regent West
    • Reservoir
    • Thornbury

    City of Knox

    • Bayswater
    • Boronia
    • Ferntree Gully
    • Knoxfielf
    • Rowville
    • Lysterfield
    • Scoresby
    • The Basin
    • Upper Ferntree Gully
    • Wantirna
    • Wantirna South

    City of Maroondah

    • Bayswater North
    • Croydon 
    • Croydon Hills
    • Croydon North
    • Croydon South
    • Heathmont
    • Kilsyth South
    • Ringwood
    • Ringwood East
    • Ringwood North
    • Vermont 
    • Warranwood
    • Wonga Park

    City of Manningham

    • Bulleen
    • Doncaster
    • Doncaster East
    • Donvale
    • Park Orchards
    • Ringwood North
    • Templestowe
    • Temnplestowe Lower
    • Warrandyte
    • Warrandyte South
    • Wonga Park

    City of Monash

    • Ashwood
    • Clayton
    • Glen Waverley
    • Hughesdale
    • Huntingdale
    • Mount Waverley
    • Mulgrave
    • Notting Hill
    • Oakleigh 
    • Oakleigh East
    • Wheelers Hill

    City of Whitehorse

    • Blackburn
    • Blackburn North
    • Blackburn South
    • Box Hill
    • Box Hill North
    • Box Hill South
    • Burwood
    • Burwood East
    • Forest Hill
    • Mitcham
    • Mont Albert
    • Mont Albert North
    • Nunawading
    • Surrey Hills
    • Vermont
    • Vermont South

    Shire of Yarra Ranges (Part)

    • Chirnside Park
    • Kilsyth
    • Lilydale
    • Mooroolbark

     

    If you can't find yours in the list above, please contact us to check our catchment and availability.

  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • Case manager
    • Counselling
    • Employment service
    • Home Care Package Service coordinator 
    • Social worker
    • Special education
    • Student support administrator
    • Outreach (mental health) support worker

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Counselling
    • Master of Social Work
    • Graduate Diploma in Educational Studies - Special Edication
    • Diploma of Counselling
    • Certificate IV in Disability
    • Certificate IV in Training & Assessment
    • Certificate III in Aged & Individual Support

  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:

    • Cantonese
    • Mandarin 
    • Indian
    • Vietnamese

  • A bit more about the team

    The team has 9 support coordinators in total, with a male:female ratio of 1:8. All of us is trained and qualified to deliver both Level 3 Specialist Support Coordination and Level 2 Coordination of Support.

Support Coordination Melbourne West

Future Focus provides access to personalised support coordination in Melbourne including a team of experienced NDIS Support Coordinators in Melbourne's western suburbs, from a range of sectors. 

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in our office (by appointment only):


    • Waterman Bundoora (Level 2, 1/3 Janefield Drive, Bundoora, VIC 3083)

  • Which areas do we serve?

    We work with clients located in the Western suburbs of Melbourne, such as:


    City of Brimbank

    • Albanvale
    • Albion
    • Ardeer
    • Brooklyn
    • Cairnlea
    • Calder Park
    • Deer Park
    • Delahey
    • Derrimut
    • Hillside
    • Kealba
    • Keilor
    • Keilor Downs
    • Keilor East 
    • Keilor Lodge
    • Keilor North
    • Keilor Park
    • Kings Park
    • St Albans
    • Sunshine
    • Sunshine North
    • Sunshine West
    • Sydenham
    • Taylors Lakes
    • Tullamarine

    City of Hume

    • Attwood
    • Broadmeadows
    • Bulla
    • Campbellfield
    • Clarkefield
    • Coolaroo
    • Craigieburn
    • Dallas
    • Diggers Rest
    • Fawkner
    • Gladstone Park
    • Greenvale
    • Jacana
    • Kalkallo
    • Keilor
    • Meadow Heights
    • Melbourne Airport
    • Mickleham
    • Oaklands Junction
    • Roxburgh Park
    • Somerton
    • Sunbury
    • Tullamarine
    • Westmeadows
    • Wildwood
    • Yuroke

    City of Maribyrnong

    • Braybrook
    • Footscray
    • Kingsville
    • Maidstone
    • Maribyrnong
    • Seddon
    • Tottenham
    • West Footscray 
    • Yarraville

    City of Merri-Bek

    • Brunswick
    • Brunswick East
    • Brunswick West
    • Coburg
    • Coburg North
    • Fawkner
    • Glenroy
    • Gowanbrae
    • Hadfield
    • Oak Park
    • Pascoe Vale
    • Pascoe Vale South

    City of Monee Valley

    • Aberfeldie
    • Airport West
    • Ascot Vale
    • Avondale Heights
    • Essendon
    • Essendon North
    • Essendon West
    • Flemington
    • Keilor East
    • Moonee Ponds
    • Niddrie
    • Strathmore
    • Strathmore Heights
    • Travancore

    City of Wyndham

    • Werribee
    • Werribee South
    • Cocoroc
    • Little River
    • Mambourin
    • Manor Lakes
    • Wyndham Vale
    • Quandong
    • Eynesbury

  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • AOD support worker
    • Case manager
    • Community health projects coordinator
    • Consultant physiotherapist
    • Family violence practitioner
    • Mental health support worker
    • Patient liason officer
    • Therapy assistant
    • Youth work

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Applied Science (Clinical Exercise Practice)
    • Graduate Certificate in Critical Care Nursing (Emergency)
    • Bachelor of Applied Science Psychology
    • Backelor of Nursing
    • Bachelor of Psychology (Honours)
    • Certificate in Youth Work
    • Certificate IV in AOD

  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:


    • Gujarati
    • Hindi
    • Spanish
    • Vietnamese

Support Coordination South-East

Future Focus provides access to personalised support coordination in South-East regions of Victoria including a team of experienced NDIS Support Coordinators in Melbourne's eastern suburbs, from a range of sectors. 

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in one of the following offices (by appointment only):

    • Caribbean (44 Lakeview Drive, Scoresby, VIC 3179)
    • Chadstone (Lv 2, UL40/1341 Dandenong Rd, Chadstone VIC 3148)
    • Ringwood (175 Maroondah Highway, Ringwood, VIC 3134)
    • Narre Warren (Lv 2 / 66 Victor Crescent, Narre Warren, VIC 3805)
    • Seaford (151 East Rd, Seaford, VIC 3198)

  • Which areas do we serve?

    Our support coordination team in Melbourne works with clients located in the following South-eastern suburbs:


    Shire of Cardinia

    • Avonsleigh
    • Bayles
    • Beaconsfield 
    • Beaconsfield Upper
    • Bunyip
    • Bunyip North
    • Caldermeade
    • Cardinia
    • Catani
    • Clematis
    • Cockatoo
    • Cora Lynn
    • Dalmore
    • Dewhurst
    • Emerald
    • Garfield
    • Garfield North
    • Gembrook
    • Guys Hill
    • Heath Hill
    • Iona
    • Koo Wee Rup
    • Koo Wee Rup North
    • Lang Lang 
    • Lang Lang East
    • Longwarry 
    • Maryknoll
    • Menzies Creek
    • Modella
    • Monomeith
    • Mount Burnett
    • Nangana
    • Nar Nar Goon
    • Nar Nar Goon North
    • Nyora
    • Officer
    • Officer South
    • Pakenham
    • Pakenham South
    • Pakenham Upper
    • Rythdale
    • Tonimbuk
    • Tooradin 
    • Tynong
    • Tynong North
    • Vervale
    • Yannathan

    City of Casey

    • Beaconsfield
    • Berwick
    • Blind Bight
    • Cannons Creek
    • Clyde
    • Clyde North
    • Cranbourne
    • Cranbourne East
    • Cranbourne North
    • Cranbourne South
    • Cranbourne West
    • Devon Meadows
    • Devonton
    • Endeavour Hills
    • Eumemmerring
    • Fountain Gate
    • Hallam
    • Hampton Park
    • Harkaway
    • Junction Village
    • Lynbrook
    • Lyndhurst
    • Lysterfield South
    • Narre Warren
    • Narre Warren North
    • Narre Warren South
    • Pearcedale
    • Tooradin
    • Warneet

    City of Greater Dandenong

    • Bangholme
    • Dandenong
    • Dandenong North
    • Dandenong South
    • Keysborough
    • Lyndhurst
    • Noble Park
    • Noble Park North
    • Springvale
    • Springvale South

    City of Monash

    • Ashwood
    • Clayton
    • Glen Waverley
    • Hughesdale
    • Huntingdale
    • Mount Waverley
    • Mulgrave
    • Notting Hill
    • Oakleigh 
    • Oakleigh East
    • Wheelers Hill

    If you can't find yours in the list above, please contact us to check our catchment and availability.

  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • Case manager
    • Counselling
    • Employment service
    • Home Care Package Service coordinator 
    • Nursing - aged care and mental health
    • Social worker
    • Special education
    • Student support administrator
    • Outreach (mental health) support worker

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Counselling
    • Master of Social Work
    • Graduate Diploma in Educational Studies - Special Edication
    • Graduate Diploma of Psychology Advanced
    • Bachelor of Psychology
    • Bachelor of Social Work
    • Diploma of Counselling
    • Diploma of Community Services
    • Diploma of Community Welfare
    • Diploma of Nursing  (Medication Endorsed Enrolled Nurse)
    • Certificate IV in Disability
    • Certificate IV in Training & Assessment
    • Certificate III in Aged & Individual Support

  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:

    • Cantonese
    • Mandarin 
    • Indian
    • Vietnamese
    • Sinhalese

  • A bit more about the team

    The South-Eastern team is made up of members from two regions. Altogether, there are 15 staff in the team. All of us is trained and qualified to deliver both Level 3 Specialist Support Coordination and Level 2 Coordination of Support.

What do people say about us?

"Ophelia has organised ongoing support and sourced care workers for my grand-daughter. The specialised team members have been very helpful. I am very thankful to Ophelia for the ongoing help and support as she does a fantastic job."

Ronald H. - Plan Nominee

What do people say about us?

'We always appreciate the prompt response by Priyanka.'

Joyti - Plan nominee

What do people say about us?

"Ophelia has an ability to respond to crisis situations within her capacity, calmly and sensibly."

Joel M. - Senior Youth & Families AOD Clinician